OpenText Content Management,
from strategy to support

team9's experts bring more than 15 years of experience helping enterprises unlock the full potential of OpenText Content Management.
Guided by OpenText best practices and backed by deep platform knowledge and hands-on delivery experience, our experts support the entire journey from strategy and architecture to implementation, migration, optimisation and long-term support.

OpenText Content Management landing page

End-to-End OpenText ECM services

From strategy and implementation to development, migration and ongoing support - we help you at every stage of your OpenText ECM journey.

Architecture & advisoryEvery successful OpenText ECM implementation starts with the right strategy, architecture and business processes optimisation.

Infrastructure and OpenText ECM landscape
Preparation of the infrastructure and OpenText applications architecture tailored to your OpenText ECM implementation.
Business processes analysis & optimisation
Business processes analysis and optimisation before solution implementation.
Project management
Hands-on leadership of the engagement, from planning through delivery.

Platform managementDeploy, configure, administer and maintain your OpenText ECM platform using OpenText best practices.

Installation & configuration
Installation and configuration of systems, set up correctly from day one.
System administration
Ongoing administration of your systems and environments.
System upgrades
Updates of applications and systems to newer, supported versions.

Solutions developmentExtend your OpenText ECM platform with tailored business solutions and seamless enterprise integrations.

Business Solutions
Development and implementation of solutions on top of the platform.
Enterprise integrations
Connecting OpenText ECM to the other systems in your landscape.

Data migrationMove documents, metadata and business content securely between OpenText environments and external systems.

Data export & import
Migration of content between OpenText ECM and external systems.
Environment migration
Transfer content between development, test and production environments.

Support & maintenanceMaintain your OpenText ECM platform with expert support, troubleshooting and health checks.

Technical support
Day-to-day support for OpenText ECM platform and solutions.
Troubleshooting & issues resolution
Diagnosis and resolution of platform, solutions and integrations issues.
Health checks & audits
Reviews of performance, configuration, security, and compliance to identify risks and optimisation opportunities.

Need something else?Didn't find the service you're looking for? Get in touch and we'll find the right solution.

The OpenText technologies we specialize in

Our expertise across the OpenText applications and technologies that power enterprise content management

On-premise & hybrid deployments

We support OpenText ECM wherever it runs - fully on-premise or a hybrid mix with the cloud.

OpenText Content Management

The core application of the OpenText ECM platform.formerly Extended ECM (xECM), Content Server, Livelink

SmartView, Jato UX, Classic View
Webreports
Records Management
Physical Objects

Identity & archiving

Integrated with OpenText Content Management for users and groups management, secure authentication and long-term content preservation.

OT Directory ServicesOTDS
Archive Centerformerly Archive Server

Viewing & collaboration

Integrated with OpenText Content Management to improve how users interact with and collaborate on content.

Intelligent Viewing
Office Online Broker for Microsoft 365
Brava
Blazon
Tempo

Applying that expertise across industries and business solutions

From regulated industries to everyday business processes, our experience spans the sectors we serve and the solutions we deliver.

Industries we've worked in

Banking & finance

Insurance

Manufacturing

Construction

Pharmaceuticals

Energy & Utilities

Solutions we've delivered

Contract managementDraft, negotiate, approve and track the full contract lifecycle.

Invoice managementCapture, match and route invoices through approval and payment.

Correspondence managementManage incoming and outgoing business correspondence at scale.

Procurement managementManage requisitions, purchase orders and supplier documentation.

HR documentsCentralise employee records with the right access controls.

Corporate policies & proceduresMeet retention, audit and regulatory obligations by design.

Business partners management.Keep every external relationship's data and documents in one place.

OtherContact us to learn about our expertise in other business solutions.

Not sure where to start?

Tell us about your OpenText environment or the challenge you're facing. We'll help you define the next step.

hello@teamnine.eu

Tell us about your project

A team9 consultant will reply directly